WinClash Disconnection Policy

Internet connectivity issues in India can sometimes cause unexpected interruptions during gameplay. At WinClash, we are dedicated to protecting our players from unjustifiable losses while preventing potential misuse of the system or intentional disconnections.

While we strive to provide a seamless gaming experience, interruptions due to factors like poor signal or weak internet connections are beyond our control. To address such situations, our software is designed to handle disconnections effectively. Please review and understand the following guidelines regarding disconnections:

• Players must acknowledge the risk of disconnection and should aim to reconnect and resume playing as quickly as possible. To reduce the likelihood of disconnections, consult your Internet Service Provider for solutions.
• If a disconnection occurs before a bet is successfully placed, the bet will not be valid.
• If a disconnection occurs after a bet is successfully placed, the bet will remain valid, and the game will proceed as normal. The results can be viewed in the game history table upon reconnection.
• Players may contact Customer Service to verify their bets and game outcomes; however, the results will not be altered in any way.
• For persistent connectivity issues, players are encouraged to reach out to Customer Service for further investigation.
• WinClash reserves the right to modify, suspend, or terminate this policy at its sole discretion.

Live Baccarat

The following rules apply to disconnections during Live Baccarat gameplay:

• If a disconnection occurs before placing a bet on any Baccarat option (Player, Banker, Tie, or Pair), the bet will not be valid, and no changes will be made to the player’s balance.
• If a disconnection occurs after placing a bet, the bet will remain valid, and the wagered amount will be reflected in the player’s balance accordingly.

Live Roulette

The following rules apply to disconnections during Live Roulette gameplay:

• If a disconnection occurs before placing a bet on any Roulette option (numbers, colors, even/odd, or ranges), the bet will not be valid, and the player’s balance will remain unchanged.
• If a disconnection occurs after placing a bet, the bet will be valid, and the wagered amount will be adjusted in the player’s balance accordingly.

Live Andar Bahar

The following rules apply to disconnections during Live Andar Bahar gameplay:

• If a disconnection occurs before placing a bet on either Andar or Bahar, the bet will not be valid, and the player’s balance will remain unaffected.
• If a disconnection occurs after placing a bet, the bet will remain valid, and the wagered amount will be adjusted in the player’s balance accordingly.

Online Slots

The following rules apply to disconnections during online slot gameplay:

• If a disconnection occurs before pressing the spin button, the bet will not be valid, and the player’s balance will remain unchanged.
• If a disconnection occurs after pressing the spin button, the bet will be valid, and the wagered amount will be adjusted in the player’s balance accordingly.